Crowdsourcing in China: Exploring the Work Experiences of Solo Crowdworkers and Crowdfarm Workers

要旨

Recent research highlights the potential of crowdsourcing in China. Yet very few studies explore the workplace context and experiences of Chinese crowdworkers. Those that do, focus mainly on the work experiences of solo crowdworkers but do not deal with issues pertaining to the substantial amount of people working in 'crowdfarms'. This article addresses this gap as one of its primary concerns. Drawing on a study that involves 48 participants, our research explores, compares and contrasts the work experiences of solo crowdworkers to those of crowdfarm workers. Our findings illustrate that the work experiences and context of the solo workers and crowdfarm workers are substantially different, with regards to their motivations, the ways they engage with crowdsourcing, the tasks they work on, and the crowdsourcing platforms they utilize. Overall, our study contributes to furthering the understandings on the work experiences of crowdworkers in China.

キーワード
Crowdsourcing
Work Experience
Crowdworkers
Crowdfarms
Reputation management
Work Life Balance
Tasks
Platform Satisfaction
Motivations and Attitudes
著者
Yihong Wang
Xi'an Jiaotong-Liverpool University, Suzhou, China
Konstantinos Papangelis
Rochester Institute of Technology, Rochester, NY, USA
Michael Saker
City University London, London, United Kingdom
Ioanna Lykourentzou
Utrecht University, Utrecht, Netherlands
Alan Chamberlain
University of Nottingham, Nottingham, Nottinghamshire, United Kingdom
Vassilis-Javed Khan
Eindhoven University of Technology, Eindhoven, Noord Brabant, Netherlands
DOI

10.1145/3313831.3376473

論文URL

https://doi.org/10.1145/3313831.3376473

会議: CHI 2020

The ACM CHI Conference on Human Factors in Computing Systems (https://chi2020.acm.org/)

セッション: Crowdsourcing & the value of discussion

Paper session
316C MAUI
5 件の発表
2020-04-29 23:00:00
2020-04-30 00:15:00
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