Experiential Qualities of Whispering with Voice Assistants

要旨

We present a Research through Design project that explores how whispering influences the ways people experience and interact with voice assistants. The research project includes a co-speculation workshop and the use of a design probe, which culminated in the production of a design fiction short film. Our design-led inquiry contributes with experiential qualities of whispering with voice assistants: creepiness, trust, and intimacy. Furthermore, we present how whispering opens up new dimensions of how and when voice interaction could be used. We propose that designers of whispering voice assistants should reflect on how they facilitate the experiential qualities of creepiness, trust, and intimacy, and reflect on the potential challenges whispering brings to the relation between a user and a voice assistant.

受賞
Honorable Mention
キーワード
Whispering
voice assistants
design fiction
research through design
voice interaction
experiential qualities
著者
Emmi Parviainen
KTH Royal Institute of Technology, Stockholm, Sweden
Marie Louise Juul Søndergaard
KTH Royal Institute of Technology, Stockholm, Sweden
DOI

10.1145/3313831.3376187

論文URL

https://doi.org/10.1145/3313831.3376187

会議: CHI 2020

The ACM CHI Conference on Human Factors in Computing Systems (https://chi2020.acm.org/)

セッション: Designing voice & sound interfaces

Paper session
313C O'AHU
5 件の発表
2020-04-28 20:00:00
2020-04-28 21:15:00
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