Evaluating 'Prefer not to say' Around Sensitive Disclosures

要旨

As people's offline and online lives become increasingly entwined, the sensitivity of personal information disclosed online is increasing. Disclosures often occur through structured disclosure fields (e.g., drop-down lists). Prior research suggests these fields may limit privacy, with non-disclosing users being presumed to be hiding undesirable information. We investigated this around HIV status disclosure in online dating apps used by men who have sex with men. Our online study asked participants (N=183) to rate profiles where HIV status was either disclosed or undisclosed. We tested three designs for displaying undisclosed fields. Visibility of undisclosed fields had a significant effect on the way profiles were rated, and other profile information (e.g., ethnicity) could affect inferences that develop around undisclosed information. Our research highlights complexities around designing for non-disclosure and questions the voluntary nature of these fields. Further work is outlined to ensure disclosure control is appropriately implemented around online sensitive information disclosures.

受賞
Honorable Mention
キーワード
non-disclosure
disclosure
prefer not to say
structured disclosure fields
online dating
privacy
privacy unraveling
online privacy
著者
Mark Warner
University College London & Northumbria University, London & Newcastle, United Kingdom
Agnieszka Kitkowska
Karlstad University, Karlstad, Sweden
Jo Gibbs
University College London, London, United Kingdom
Juan F. Maestre
Indiana University Bloomington, Bloomington, IN, USA
Ann Blandford
University College London, London, United Kingdom
DOI

10.1145/3313831.3376150

論文URL

https://doi.org/10.1145/3313831.3376150

会議: CHI 2020

The ACM CHI Conference on Human Factors in Computing Systems (https://chi2020.acm.org/)

セッション: Privacy theory & information disclosure

Paper session
313B O'AHU
5 件の発表
2020-04-30 20:00:00
2020-04-30 21:15:00
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