Recent breakthroughs in Generative AI (GenAI) are reshaping educational landscapes, presenting challenges and opportunities. While all contexts present unique challenges, rural schools are historically under-resourced, facing persistent technology-related barriers. To understand and reduce these barriers, we studied 31 rural high school educators across three U.S. states to examine their use of GenAI and understand how GenAI introduces new challenges, opportunities, and may exacerbate existing educational barriers. Results show while rural educators use GenAI to streamline teaching tasks, existing resource disparities restrict meaningful integration. Through rural educators' voices, we reveal issues like infrastructure barriers, resistance to adoption, and lack of AI literacy training create significant obstacles. Nonetheless, educators envision GenAI can support themselves and their students, but findings emphasize the need for rural-specific design approaches. As a community, embracing inclusive GenAI design and re-examining assumptions about technology adoption in under-served educational contexts is essential to reducing barriers rather than widening them.
In addressing various risks on social media, the HCI community has advocated for teen-centered risk detection technologies over platform-based, parent-centered features. However, their real-world viability remains underexplored by secondary stakeholders beyond the family unit. Therefore, we present an evaluation of a teen-centered social media risk detection dashboard through online interviews with 33 online safety experts. While experts praised our dashboard's clear design for teen agency, their feedback revealed five primary tensions in implementing and sustaining such technology: objective vs. context-dependent risk definition, informing risks vs. meaningful intervention, teen empowerment vs. motivation, need for data vs. data privacy, and independence vs. sustainability. These findings motivate us to rethink "teen-centered" and a shift from a "fail fast" to a "mature safely" paradigm for youth safety technology innovation. We offer design implications for addressing these tensions before system deployment with teens and strategies for aligning secondary stakeholders' interests to deploy and sustain such technologies in the broader ecosystem of youth online safety.
Homework tutoring work is a demanding and often conflict-prone practice in family life, and parents often lack targeted support for managing its cognitive and emotional burdens. Through interviews with 18 parents of children in grades 1–3, we examine how homework-related labor is divided and coordinated between parents, and where AI might meaningfully intervene. We found three key insights: (1) Homework labor encompasses distinct dimensions: physical, cognitive, and emotional, with the latter two often remaining invisible. (2) We identified father-mother-child triadic dynamics in labor division, with children’s feedback as the primary factor shaping parental labor adjustments. (3) Building on prior HCI research, we propose an AI design that prioritizes relationship maintenance over task automation or broad labor mitigation. By employing labor as a lens that integrates care work, we explore the complexities of labor within family contexts, contributing to feminist and care-oriented HCI and to the development of context-sensitive coparenting practices.
Contemporary museum experiences often incorporate digital media through modern technologies, such as handheld augmented reality (AR). However, these often fall short of providing a holistic visitor experience, as exhibits are still thought, designed, and experienced in isolation and fail to consider the user's contexts (e.g., physical, social, and personal). To address this issue, we investigate leveraging a digital twin for designing and evaluating interactive exhibitions in large connected spaces through a case study: our publicly available handheld AR-based exhibition "Stayin' Alive". During this exhibition, we gained insights from the interaction data of 1303 visitors, post-visit interviews, as well as rich experiences and observations, based on which we identify four opportunity-challenge pairs that contribute design process insights for practitioners and a road map for future research.
Smart home technologies have become common in family homes, making even young children inevitable users of these technologies. However, these systems are typically designed for individual adults, creating family tensions and conflicts over children's access, safety, and appropriate smart home use. To investigate children's and parents' individual and joint smart home needs and dynamics, we conducted an in-home study with nine families (children aged 6-11). We identify four key parent-child tensions with smart home technologies, including struggles over parental protection versus children's autonomy, differing views on technology's purpose, disagreements over technology-enforced routines, and children's vulnerability to embedded commercialism. Our work reconceptualizes parental mediation as a process of ``tension management'' rather than the application of static rules. This research challenges the dominant individual-centric choice architecture in smart home design, calling for a family-centered approach that acknowledges and adapts to the fluid, complex, and negotiated reality of modern family life.
We present \textit{Homeroom}, a homeschooling platform that treats parents as reflective partners in collaboration with LLMs, integrates culturally responsive personalization for generating schooling materials, and supports the formation of small, trusted circles. Homeroom provides plan-then-generate story and curriculum creation, alignment, and comparison to local school standards, and resource sharing in invite-only groups. We conducted a summative usability study with 15 Muslim homeschooling parents in the Greater Toronto Area. Findings show that previewable, editable drafts preserve parental agency; values work best as revisable ``soft constraints'' integrated into the platform; and parents prefer private circles with clear lineage. Parents also requested lightweight infrastructure (e.g., rubric libraries, portfolio builders) to reduce paperwork. We discuss opportunities and challenges in positioning AI as a deliberative partner in family- and community-shaped pedagogy.
Family health informatics tools can help support well-being with shared data tracking. Prior work typically focused on shared data review, but often in specific moments, like bedtime, or centered on caregiving of children or elderly members. To investigate how tracking can support mutual health collaboration between family members pervasively across daily contexts, we designed and deployed FamilyBloom, a glanceable smartwatch and home display system for mood and goal tracking. Twelve families with both neurotypical and ADHD members used FamilyBloom for three months on average. Our findings reveal how family-centered tracking created collaboration opportunities and tensions across multiple ecological systems: individual self-regulation, collaborations within family dynamics, involvement of care networks with varying trust levels, institutional school constraints and cultural stigma, and temporality of regular routines and crisis periods. We discuss an ecosystem-aware approach to family informatics, wherein design can attend to how families navigate multiple contexts while sustaining family-level collaboration.